9 Super Impressive Cell-Phone Hacks

9 Super Impressive Cell-Phone Hacks Would you like to join VAASA as a Virtual Assistant? Click here! If you’re a Virtual Assistant, you’re probably doing a lot of work on your phone. Perhaps you’re on the road and use your phone to keep up to date with clients, or you...

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Need More Clients? Think Like a Farmer

Need More Clients? Think Like a Farmer Think all a farmer has to do is wait until fall to harvest truckloads of delicious tomatoes or corn or squash? Think again! That farmer has worked hard all year long to prepare for that week or two of reward. He prepared the...

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How A Virtual Receptionist Can Change Your Business

How A Virtual Receptionist Can Change Your Business Customer service can be a great differentiator for many businesses, especially those in saturated industries. If you can respond to queries quickly and professionally, a customer is more likely to stick with you than...

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How Much Transparency Is Too Much?

How Much Transparency Is Too Much? We’ve previously talked before about storytelling and authenticity, and how being your true self is your most powerful Virtual Assistant branding tactic. But just how open and honest should you be when it comes to sharing your VA...

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5 Ways to Keep Your Virtual Employees Happy

5 Ways to Keep Your Virtual Employees Happy Need a Virtual Assistant? Let’s chat! We all know that happy employees are the most productive. Unhappy employees are unmotivated, do the bare minimum and fail to comply with rules and regulations. Staff morale is easy to...

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Lessons Learned: What A Lost Client Really Tells You

Lessons Learned: What A Lost Client Really Tells You We’ve all lost clients. Sometimes it’s our fault. Sometimes it’s theirs. Sometimes it’s out of everyone’s control. But no matter the reason, there is something to be learned from a lost client. A system to review...

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How Virtual Assistants Can Get Leads on Instagram

How Virtual Assistants Can Get Leads on Instagram You’ve probably got a website and linked it to your Facebook, Twitter and LinkedIn account, but did you know that Instagram is one of the best platforms for business? Yep, if you’re not using Instagram for business,...

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How Well Do You Really Know Your Ideal Client?

How Well Do You Really Know Your Ideal Client? We’ve all done the exercise. It’s the first thing you’re taught when you first start your business: Create an ideal client avatar. This vision of your ideal client guides everything you do, including pricing (you can’t...

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Is Blogging Really Necessary for Your Business?

Is Blogging Really Necessary for Your Business? Someone once told me that “blogging is dead” and that businesses should no longer consider blogging to get more leads. These days, everyone has a blog. There are over 152 million blogs online and research shows that...

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Virtual Assistants, You Are Your Brand!

Virtual Assistants, You Are Your Brand! Virtual Assistants, here is a secret successful marketers know -  clients don’t buy a product. They buy you. Your personality.  Your experience.  The unique qualities only you possess. There was a time when “branding” meant a...

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5 Eye Exercises for People Who Stare at Screens All Day

5 Eye Exercises for People Who Stare at Screens All Day A Virtual Assistant who spends most of her time in front of a computer can develop eye problems such as dry eye, vision problems, fatigue and eye twitching. These conditions can be the cause of your work errors...

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The Best Ways to Manage Your Email Mailbox

The Best Ways to Manage Your Email Mailbox Although we like to think that we’re well organised, many of us do not have total control over our mailboxes. You must avoid losing control as once your mailbox has grown to over 100 new emails while you keep receiving new...

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The Art of the Discount: How to Never Lower Your Rates Again

The Art of the Discount: How to Never Lower Your Rates Again It’s happened to every VA at one time or another—probably more than once. You offer a proposal or contract, only to have your potential client respond with, “That sounds great, but I can’t afford it.” What...

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5 Ways to Keep Yourself Motivated as an Entrepreneur

5 Ways to Keep Yourself Motivated as an Entrepreneur Let’s face it, being an entrepreneur is hard work and can be daunting at times. For those who have never taken the entrepreneurial journey, they may not understand the work, sweat and tears that go into building a...

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Budgeting Tips for Virtual Assistants or Freelancers

Budgeting Tips for Virtual Assistants or Freelancers As a Virtual Assistant and Freelancer, you are managing your own income. This type of work sometimes entails certain periods where you’re busy and earning money, and others where you’re not making anything at all....

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Time Management Tips for Small Business

Time Management Tips for Small Business Managing time in your business should be a high priority for you as a business owner. Because you want to maximise your profits, you should reduce time spent on non-income producing activities. Here are four tips to manage your...

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5 Chrome Productivity Apps for Virtual Assistants

5 Chrome Productivity Apps for Virtual Assistants Working virtually comes with many perks such as managing your own schedule, being in charge of your income and achieving a work-life balance. But at times, it can lead to many distractions that if not paid attention...

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How to Identify Your IDEAL Client

How to Identify Your IDEAL Client If there’s one mistake that new—and sometimes even established— Virtual Assistants make, it’s this: failing to develop a clear vision of her ideal client. Too often we think our particular virtual assistant service is “for everyone.”...

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How to Advertise Your Services as A Virtual Assistant

How to Advertise Your Services as A Virtual Assistant There are plenty of Virtual Assistants worldwide and now that it’s becoming a more popular method of employment for entrepreneurs, a career in the field can be rewarding. One challenge Virtual Assistants may face...

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How Do You Pay Your Virtual Assistant?

How Do You Pay Your Virtual Assistant? So, you’ve hired your first Virtual Assistant – well done! Now begins the work on how you will set her up to complete her work successfully. One of the things you need to set up is payment. How will you pay your Virtual...

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How to Balance Work and Home Life

How to Balance Work and Home Life Entrepreneurs are known to be extremely hard on themselves. They overwork their minds and sometimes forget to take a break. When 24 entrepreneurs, founders, and business leaders were asked why work/life balance matters to them and why...

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Four Tips to Make Sure You Hire the Best Virtual Assistant

Four Tips to Make Sure You Hire the Best Virtual Assistant The first employee an entrepreneur should hire is a personal assistant in the form of a Virtual Assistant. Not a secretary, call centre agent or admin manager. Here’s why: Your business is still growing and...

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How to price your Virtual Assistant Services

How to price your Virtual Assistant Services 1. Figure out your minimum hourly rate How much do you need to make a living?  Notice we said “make a living” and not just earn an income. You could charge R25.00 per hour and earn some income, but will that help you pay...

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How to easily overcome the challenges of working from home

How to easily overcome the challenges of working from home Working from home is such a fantastic opportunity not to mention liberating at the same time! It can be a challenge, but as entrepreneurs we know the rewards can be great. As working from home at times can be...

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Are you listening to your clients?

Are you listening to your clients? Do you listen to your clients? Do you know and utilise the art of listening? We all believe that we listen to our clients, yet some of us pretend listen. Here are a few examples of pretend listening: Thinking about how you will...

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Why hiring a Virtual Assistant will benefit your startup

Why hiring a Virtual Assistant will benefit your Startup So you may have been wondering of late that you would like some help around the office, yet you just can’t seem to get to the point of hiring a full-time employee. “As entrepreneurs, time is our most valuable...

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A Healthy Body and Mind makes a Happy VAASA Member

A Healthy Body and Mind makes a Happy VAASA Member VAASA wish for all our members to be happy and healthy.  Sometimes work gets in the way of our exercise time and the Pilates, gym or jog is pushed to the bottom of the list.  Exercise helps keep our body fit and our...

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Getting the support you need for your VA business!

Getting the support you need for your Virtual Assistant business! Network - a great way to get the word out about what you do is to go out and meet people. Even if these aren’t initially your target market, networking raises your profile in your local business...

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How to find quality clients at a networking event?

How to find quality clients at a networking event? Effective Networking by Lori Padgett Choosing a Networking Group Visit as many networking events as possible. Make a mental note of the nature of the event. Are the attendees supportive to one another? Some networking...

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How to get your client to delegate tasks to you

How to get your client to delegate tasks to you You’ve signed the new client and you are raring to get started, but you wait and wait for the tasks.  Hesitancy to give up control of tasks is definitely a sign that your client needs assistance. As the VA you can...

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